Omnichannel · Autonomous · Always on

The omnichannel platform where AI agents act.

AgentVatrix unifies SMS, voice, WhatsApp, RCS and email on one enterprise-grade network — and puts autonomous agents on top of it that verify, resolve, sell and support customers end to end.

99.99% uptime · 190+ countries · carrier-grade security from day one

Trusted by 1,200+ businesses around the world

Northwind RetailMeridian BankCloudCartViaGo MobilityHealthPilotLumina TravelApexInsurance

Every conversation. One infrastructure.

Launch any customer journey on the channel your customer actually uses — with delivery, routing, compliance and fraud prevention built in.

Marketing campaigns

Engage customers and lift conversions with segmented messaging and email journeys that agents personalise in real time.

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Notifications & alerts

Keep customers informed with timely, high-delivery account, service and event updates on any channel.

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Identity & security

Protect data and grow trust with OTP, silent verification, step-up auth and voice APIs hardened against smishing.

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Customer care

Resolve tickets before a human joins. Autonomous agents handle pre- and post-sale support across every touchpoint.

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Built for teams that ship

Three ways to run on AgentVatrix

APIs for builders

Start small or scale globally — messaging, voice and email APIs give developers a secure foundation that reaches every handset worldwide.

Agents that act

Ready-made autonomous agents read, decide and do: they confirm orders, book appointments, chase payments and escalate only what needs you.

Global Communication Platform

The infrastructure 200,000+ conversations a day — and their AI agents — trust

Most platforms route through a chain of intermediaries. AgentVatrix connects directly with fewer hops, better deliverability and 99.99% uptime across 190+ countries. One network for messaging, voice and email.

Explore our infrastructure

0direct operator connects
0active phone numbers managed
0platform uptime SLA
0texts & emails routed yearly
Customer stories

Results our customers talk about

79%read rate
2.5×engagement vs SMS

Skincare brand lifts engagement with RCS

RetailRich SMSRCS

RCS branded carousels turned the SMS inbox into an app-like storefront.

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71%ticket deflection
4.8/5CSAT

Travel OTA resolves 7 in 10 chats with agents

TravelAutonomous Agents

Rebooking, refunds and delay alerts handled end-to-end by AgentVatrix agents.

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97%delivery rate
<5sOTP arrival

Mobility app protects logins at scale

VerificationSMS & RCS

Smart routing across direct connects keeps codes fast and fraud out.

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“Voice, SMS, soon email — all of it flows in and out of our product through AgentVatrix gateways.”
SMS APISIP TrunkingIVR
20×ROI from SMS
35%click-through

E-commerce brand grows SMS revenue engine

SMS APIEcommerce

100K subscribers in two years, segmented flows driven by campaign agents.

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agent.vatrix.yml
# one agent, every channel, real actions
agent: support-closer
channels: [whatsapp, rcs, sms, voice, email]
persona:
  tone: "warm, concise, brand-safe"
tools:
  - order.status / order.reship
  - calendar.book
  - refund.issue # approval rule > $200
escalate: human-team   when: sentiment < -0.4
AgentVatrix AI

Autonomous agents that don’t just chat — they close the loop

Deploy agents that read intent across every channel, take action in your systems, and hand off cleanly when a human is needed. Guardrails, audit trails and brand voice included.

  • Action-ready — native tools for orders, bookings, payments and CRM writes
  • Governed — approval rules, PII redaction and full conversation audit logs
  • Self-improving — evaluation harness reroutes failing flows automatically

Meet the agents

RCS for business

Enter a world of rich, engaging messaging

Deliver branded, verified messages that feel like an app experience — carousels, suggestions and receipts — straight in the user’s native SMS inbox, where open rates are highest.

Verified sender Rich cards No install needed

Meet AgentVatrix RCS

RCS · Lumina Travel
Lumina TravelYour booking LX-2210 is confirmed. Boarding pass attached.

[ View boarding pass ]  [ Change seat ]  [ Chat ]
Read receipts onTyping indicator on

Learn why teams choose AgentVatrix

Independent analyst recognition and in-depth research on omnichannel engagement and the agentic era.

Analyst report

Named a 2026 CPaaS Leader

Recognised for vision and execution across omnichannel engagement platforms.

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Research

The Agentic CX Playbook

How 400 enterprises are deploying autonomous agents across messaging and voice.

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Guide

Deliverability & fraud in 2026

Direct-connect routing, AI-driven compliance and the fight against smishing.

Read the guide

Curious what the platform looks like on your traffic? Talk to an expert.

Ready to put intelligence to work?

Spin up your first campaign or deploy an autonomous agent this week — free trial credits included.