Customer stories

Proof, not promises

Retailers, banks, mobility apps and healthcare networks run their most critical conversations on AgentVatrix.

79%read rate
2.5×engagement vs SMS

Skincare brand Clarins-level results with RCS

RetailRich SMSRCS

RCS branded carousels turned the native inbox into a storefront — read rates hit 79% and redirections tripled.

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71%deflection
4.8/5CSAT

Travel OTA closes 7 in 10 service chats with autonomous agents

Autonomous AgentsWhatsAppEmail

Rebooking, refunds and delay alerts are resolved end-to-end by Support Closer agents, with humans handling the last 29%.

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97%delivery
<5sOTP arrival

Mobility app protects 12M logins a month

VerificationSMS & RCS

Direct-connect routing and AI fraud scoring keep codes fast, costs flat and SIM-swap attacks out.

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20×SMS ROI
35%CTR

Lingerie e-commerce builds a 100K SMS list in two years

SMS APIEcommerce

Segmented flows and an always-on campaign agent turned SMS into the brand's highest-ROI channel.

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+18%collection rate
-31%suspended accounts

Telecom billing vendor clears invoices faster

SMSEmailVoice

Adding SMS and voice reminders accelerated payment collection and cut account suspensions.

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3.2×booking confirm
-40%no-shows

Healthcare network confirms with voice + WhatsApp

VoiceWhatsAppCalendar

Outbound voice agents confirm appointments in local languages, falling back to WhatsApp with a one-tap reschedule.

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What leaders say

”

Our applications run on AgentVatrix gateways. Voice traffic, SMS traffic, soon email — they all flow in and out through one platform.

”

By adding SMS and voice reminders, clients get responses quicker, payments land faster, and far fewer accounts are suspended.

”

We deployed a support agent on WhatsApp and RCS in six days. Deflection went from 12% to 71% without CSAT dropping a single point.

Some of the teams building on AgentVatrix

Northwind RetailMeridian BankCloudCartViaGo MobilityHealthPilotLumina TravelApexInsurance

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